May 29 – Special Programme for ACP countries

Elements of e-Governance by Dr Arvo Ott, eGA Executive Director

e-Services by Annela Kiirats, eGA Head of e-Governance Trainings

Importance of National Cyber Security by Raul Rikk – eGA Head of National Cyber Security Domain


Company presentations

K12 Technologies


Net Group



May 30

e-Identity by Minerva Novero-Belec, Policy Specialist, UNDP


Case studies

Namibia – Interoperability Project: Implementing UXP™ Technology

Mozambique – Mozambique Government and Communication Infrastructure Project

Cape Verde – NOSi

Serbia – e-Construction Permits

Guinea – Human Capital Management System

Mauritius – SmartCitizen

Mombasa, Kenya – County government of Mombasa e-Services (see also a video)


May 31

Once Only Principle by Prof Maria A. Wimmer

Once Only Principle by Serge Novaretti

Sustainable Development Goals (see also a video)

Digital4Development: mainstreaming digital technologies and services into EU introduced by Theo Saramandis at the closing ceremony



The expo area company presentations can be found at


Who is the Conference for?

Government decision makers and strategists from countries implementing national e-Governance strategies,

Donor organisations supporting development of open, transparent and efficient governance practices via IT solutions

Companies developing e-Governance applications and assisting governments with their implementation

Contact organisers at